MEDIATION

Mediation

What is Mediation?

Mediation is a structured negotiation process in which an independent person, known as a mediator, assists the parties to identify and assess options and negotiate an agreement to resolve their dispute. Mediation is an alternative to a judge imposing a decision on the parties.

What cases are suitable for mediation?

All cases, regardless of their complexity or number of parties, are eligible to be referred to mediation. Some factors about your dispute may indicate that it is particularly suited to mediation, such as:

  • a willingness to participate in mediation
  • the possibility that a judge's decision will not end the dispute
  • the need for parties to find a way to preserve their relationship
  • the existence of non-monetary factors and
  • the potential for a negotiated outcome that better suits the needs and interests of the parties than a judge's decision

Why mediate?

Mediation offers many benefits over a trial by a judge, including:

Time: ordinarily a dispute can be resolved more quickly through mediation than through a trial.

Cost: if a dispute can be resolved through mediation, the costs of preparing and running a trial can be avoided. Additionally, after a trial the unsuccessful party may be ordered to pay the legal costs of the successful party.

Flexibility: mediation offers parties more control over the outcome. A mediation process which is customised to your needs can be arranged with the mediator.

Stress: mediation is less formal and less intimidating than appearing in court.

Confidentiality: mediation is private. The judge is not informed of the contents of the mediation. It is also usually unable to be used against a party if the case goes to trial. (The Court recommends you discuss mediation confidentiality with your lawyer).

Satisfaction: because the parties decide and agree on the outcome of their dispute they are more likely to be satisfied with the result and to comply with what has been agreed.

Finality: settlement agreements can usually only be modified with the agreement of all parties.


Workplace Mediation

Dispute resolution in the workplace

Disputes in the workplace can be damaging for everybody involved, so they should be resolved quickly and fairly.

Disputes suitable for mediation

All kinds of workplace disputes are suitable for mediation, such as conflict:
  • between two or more workers
  • involving entire workplaces
  • between management and employees.
We may also be able to help following formal management action to resolve a grievance.

Benefits of our mediation service

There are several benefits of our mediation over in-house mediation:
  • neutrality—mediators are neutral and impartial
  • confidentiality—the discussion can be free and frank
  • privilege—no information disclosed during the mediation or documents prepared for it can be used as evidence in court.
The law includes these protections in case mediation fails to resolve the dispute. Either party can then take further action without the mediation affecting the outcome.

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